BLOCK VORTEX
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PRIVACY

PRIVACY POLICY

This policy explains how Block Vortex handles personal data when you use the website, create an account, contact support, or buy digital items.

01

Who We Are

  1. Block Vortex is operated by DIGIMOT OU, registry code 17500161, Karja tn 4-1, Kiili alev, 75401 Kiili vald, Harju maakond, Estonia.
  2. You can contact us through the official Block Vortex support channels listed on the website or by email at support@blockvortex.net.
  3. This website and server are not affiliated with Mojang Studios or Microsoft.
  4. Block Vortex processes personal data in accordance with applicable data protection and privacy legislation, including the EU General Data Protection Regulation (GDPR) where applicable.
02

Data We Collect

  1. Account data: Minecraft nickname, email address, password hash, avatar, account status, and verification timestamps.
  2. Store data: cart content, order ID, selected products, customer email, Minecraft nickname, payment status, delivery status, and transaction references.
  3. Technical data: IP address, browser data, device information, cookie preferences, security logs, and server request logs.
  4. Support data: messages, screenshots, receipts, usernames, and any information you send when asking for help.
03

How We Use Data

  1. To create and secure accounts, keep users logged in, process password resets, and verify email addresses.
  2. To process payments, deliver digital items, prevent fraud, investigate disputes, and provide customer support.
  3. To protect the website, game server, store, economy, and players from abuse, cheating, spam, and security incidents.
  4. To comply with legal, accounting, tax, payment, and platform obligations.

Legal Bases for Processing

Depending on the purpose and circumstances, we process personal data on the following legal bases:

  1. Performance of a contract: We process account, order, and transaction-related data where this is necessary to create and manage your account, process your purchases, deliver digital items, and provide requested services.
  2. Legal obligations: We process and retain certain personal data where necessary to comply with applicable legal, accounting, tax, payment, anti-fraud, or other regulatory requirements.
  3. Legitimate interests: We may process personal data where necessary for our legitimate interests, including maintaining website and server security, preventing fraud, abuse and cheating, protecting our services and users, investigating disputes, and improving the reliability and security of our systems. We consider and balance these interests against your rights and freedoms before relying on this legal basis.
  4. Consent: Where required by applicable law, we rely on your consent for specific processing activities, such as certain non-essential cookies or other activities for which consent is legally required. You may withdraw consent at any time where processing is based on consent.
04

Sharing And Processors

  1. We may share required order and payment data with payment providers, hosting providers, email services, fraud prevention tools, and technical service providers acting on our behalf.
  2. We do not sell personal data.
  3. We may disclose information if required by law, payment disputes, security investigations, or to enforce our terms.
  4. Where third-party service providers process personal data on our behalf, we take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements and appropriate contractual safeguards.
  5. Where personal data is transferred outside the European Economic Area (EEA), we will use appropriate safeguards where required by applicable data protection law, such as an adequacy decision or Standard Contractual Clauses.
05

Your Rights

  1. Where applicable under data protection law, you may have the right to request access to your personal data, correction of inaccurate data, deletion, restriction of processing, data portability, or to object to certain processing activities.
  2. Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
  3. Some data may need to be kept for legal, security, tax, accounting, fraud prevention, or dispute handling reasons.
  4. To make a request, contact support and include enough information to identify your account or order.
  5. Where applicable, you may also have the right to lodge a complaint with the competent data protection supervisory authority.
06

Retention

  1. Account data is kept while your account exists or while needed for support, security, or legal reasons.
  2. Order and payment records may be retained for accounting, tax, fraud prevention, and dispute handling periods.
  3. Security and server logs are kept only as long as reasonably needed for protection, debugging, and compliance.
  4. Last updated: June 24, 2026.